Shipping & Returns
Shipping
Barwon Heads Home Essentials offers free shipping on the Surf Coast and Bellarine Peninsula. Outside those regions is a flat express rate of $20 for shipping within Australia and free shipping for orders over $150.
Delivery Times
We aim to dispatch online orders within three to five business days after purchase. Items purchased during a sale period may take an extra five to ten business days.
Returns and Exchanges
If something is not quite right, whether it be damaged or faulty, then make us your first point of contact. Send an email to info@
Returns should be sent using registered post or a trackable courier; Barwon Heads Home Essentials cannot accept responsibility for items lost in transit. Refunds will be made via the same payment method used to make the purchase. It is important to note that there are no refunds for a change of mind.